Frequently Asked Questions

R3 Go Belize Travel offers a wide range of Family Adventures around the country of Belize. We ensure that the included activities suit each age range.

Although you won’t be reimbursed for any portion of the trip unused, you can opt to sign off the trip if you need to leave a day or so earlier. If you let us know before travel that you’ll be arriving late or need to leave before the trips ends, we will notify our team on the ground to best accommodate your requirements.

We are committed to making travel widely accessible, regardless of ability or disability.

Where we can we will make reasonable adjustments to the operation of  our trips to facilitate the requirements of disabled travellers – such as booking ground floor accommodation, or where possible a guide attached to you.

We will try our very hardest to accommodate all dietary requirements; however in some cases it can be difficult to guarantee.

Please let us know at the time of booking of any food requirements or allergies and we’ll pass the information onto your Tour Leader.    

We provide you with 2 payment options. You can choose to pay in full at the time of booking or you can choose to pay 50% at the time of booking and pay the final 50% 30 days before booking date.  

How many people will be on my trip?

On most of our trips you will be part of an intimate group of 10 – 16 people. On average our group size is 10 people. 

Can just my group be on our own trip?

Certainly! Trips can be customize to suit your individual needs – these normally come at a hire cost.

Kindly ensure you are satisfied with your itinenary before booking because we are unable to change them for individual travelers. 

However, if you and a group of friends or even colleagues would like your own personally designed itinerary, get in contact with one of our very talented agents – they can tailor an itinerary just for you.

Everyone should feel comfortable when they travel with us and we know that many of our travellers are part of the LGBTQIA community.

We don’t tolerate any form of discrimination, violence (verbal or physical), or sexual harassment, either between travellers or involving our partners. If you feel that someone is behaving inappropriately while travelling with us, please inform your tour guide immediately. 

In order to request a cancellation, you can contact us us through our website’s contact form or email us at info@belizedmc.com.

We will respond to you within 24 hours.

The purpose of this Privacy Policy is to inform you about how R3 Go Belize Travel uses and protects the information you give us when you access this website. Any information that you provide to us will be used only in accordance with this Privacy Policy.

R3 Go Belize Travel respects your confidentiality and privacy and we are committed to protect the personal information you chose to share with us while using this website or when contacting us. Furthermore, we describe personal information as any information that may be used to identify an individual, including name, email address, a home, postal or business address or other information of a personal descriptive nature such as a title or occupation or information about personal interests or other similar types of information.

When you browse this website you do so with animosity and R3 Go Belize Travel does not automatically collect any of your personal information. However, R3 Go Belize Travel may log your IP address (the internet address of your computer) for marketing and internal analysis, for example we analyse the components that most visited and duration of your visit to the website.

Go Belize Travel may use a standard technology called a cookie to collect information about how you use this website. For example, we may use traffic log cookies to help us compile and analyze data about webpage traffic so that we may improve our website to tailor it to your needs. We only use this information for statistical analysis purposes.

You may also choose to provide personal information to us by inputting your data into fields on our website when prompted to do so. We may use this information for internal record keeping or statistical purposes or to compile mailing lists or we may periodically send promotional emails or other information to you about Belize or we may use the personal information to contact you for market research purposes. We may contact you by telephone, email or mail.

You may choose to restrict the use of your personal information at the time when you are asked to enter your personal information into a field by clicking the box that indicates that you do not want the personal information you provide to be used by anybody for marketing purposes.

We may also disclose your personal information if we have a good faith belief that such disclosure is reasonably necessary to satisfy any applicable law or legal process or for the investigation of potential violations of law or to detect or prevent fraud or for any security or technical issues or to protect against harm to R3 Go Belize Travel, its users or the general public.

Our website may contain links to other websites. Once you have used these links to leave our website then we are no longer responsible for the protection and privacy of any personal information which you provide while on that other website.

This Privacy Policy may be changed at any time by the R3 Go Belize Travel by simply updating this page.

This Privacy Policy is governed by the laws of Belize and the courts of Belize shall have jurisdiction.

If you have any questions about this Privacy Policy, please contact us through this website or email us at info@belizedmc.com.

Cancellation Time-frame

Refund Amount %

Cancellation occurs within 48 hours of booking

100% Refund

Cancellation occurs 46 days before booking date

80% Refund

Cancellation occurs 31-45 days before booking date

65% Refund

Cancellation occurs 16-30 days before booking date

50% Refund

Cancellation occurs 15 days or less before booking date

0% – Non-refundable

*Please note all refund transaction carries a 7.5% fee, the cost of finance transaction and administrative.

Refund processing time is 5 – 30 Business Days

We will respond to all customer e-mails, phone calls and messages within 2 business days.

All our quotations and prices are in United States of America Dollar (USD) 

All our customers/cardholders are encouraged to retain a copy of your transaction record.

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